About

Hello! I'm Vini Cunha, your go-to tech virtuoso! As a Software Engineer, IT Expert, and all-around tech specialist, I'm here to show you my skills and knowledge.

My mission is to secure a position in the dynamic tech industry, fueling my ambition for a thriving software engineering career. I bring to the table a versatile skill set that allows me to seamlessly adapt to diverse environments and tackle any assigned task with gusto. Thanks to my extensive experience in collaborative team settings and my insatiable thirst for learning, I am the perfect catch for any tech-savvy company on the lookout for a motivated and enthusiastic employee. Let's join forces and create some digital magic together!.

Basic Information
Age:
23
Phone:
+1 774-287-2159
Address:
Boston, MA
Language:
English (Fluent), Portuguese (Fluent), Spanish (Beginner)
Professional Skills
IT OperAtions
100%
COLLABORATIVE Work
100%
C/C++
80%
Java
90%
HTML + CSS
65%
Audio Visual Systems
90%
Work Experience

January 2024 - Present

 

Wayfair LLC
IT Collaboration Engineer - Tier II

•Helping establish key performance indicators (KPIs) for the team to measure and improve performance.
•Mentoring interns, providing guidance and support to help them develop their skills.
•Designing and implementing Intune systems to transition from SCCM for conference room devices.
•Conducting vendor meetings and contributing to office redesign projects.
•Assisting with the planning and execution of new office builds.
•Developing and implementing cost-effective strategies to enhance departmental operations.
•Providing audio and visual support during major company events such as all-company meetings, earnings calls, holiday events, and department briefings.
•Designing and implementing self-service solutions for stakeholders to enhance efficiency and user experience.

September 2023 - Jan 2024 (Full-Time)
August 2022 - December 2022 (CO-OP)

 

Wayfair LLC
IT Collaboration Engineer - Tier I

•Maintaining over 400 Meeting/Conference rooms globally with locations ranging from Germany to multiple locations in North America
•Setup and troubleshooting of video conferencing equipment (Video Bars, Microphones, Crestron DM Units, Scheduling Displays, TAP Systems, Ceiling Arrays)
•License Software Management for Google, Zoom, and Logitech services.
•Engineering new and innovative ways to develop our department at low cost.
•Planning conference space remodels and builds.
•Supporting audio or visual needs during major company events, including All Company Meetings, Earnings Calls, Holiday Events, Department Briefings and Etc…

January 2022 - April 2022

Harvard University
(HUIT)
Technical Support Specialist

•Maintaining and managing assigned help desk tickets daily
•Completing assigned tasks from immediate supervisor or various field support managers
•Assist with deploying Windows and Apple devices, printers, scanners, mobile devices, and other peripherals
•Asset management tracking
•Technical support for student housing, computer labs, and customer-facing Harvard departments
•Assisting field support managers with staff and departmental equipment moves
•Assist our admin refresh team with imaging computers using SCCM and JAMF deployment tools
•Technical maintenance tasks including software installs, system updates, and recycling of computer equipment

August 2021 - August 2023

Wentworth Institute of Technology
(Tech Spot)
Technical Support Specialist

•Created, escalated, and closed support tickets.
•Provided technical support to the student and staff of Wentworth Insitute of Technology.
•Installed software for Wentworth faculty and students.
•Troubleshoot alongside users to provide a deeper understanding of the issue

Education

2019 - 2023

Wentworth Institute of Technology
Bachelor's Degree

Computer Science Major

Related Courses:

Data Structures, Computer Science I/ II, Databases, Computer Organization, Algorithms, Network Programming, and Operating Systems, Programming Languages, Big Data Programming, Parallel Computing. Software Engineering, Impact of AI, Routing and Switching, Advanced Routing and Switching, Wireless Networks

2015 - 2019

Blackstone Valley Regional Vocational Technical High School 
High School Degree

Electrical Vocational Program

Skills learned:

Residential, industrial, and commercial wiring, Draw electrical schematics, Control and protection, Electrical distribution, Metering, Motor control wiring, code research and interpretation

References
Contact Me
Feel free to contact me

Address

Boston, MA

Phone

+1 774-287-2159

Email

[email protected]